Privacy Policy

At Maillead.io (also referred to as “Maillead.io”, “We”, “Us”, “Our”, or “Service Provider”), privacy and security are paramount, and we are committed to implementing robust technical and organizational measures to protect your data protection rights. This Privacy Policy outlines our practices for managing, processing, and storing personal data collected during the provision of our services. “Personal data” refers to any information that can identify an individual directly or indirectly.

1. Consent

By engaging with our services or by completing a contact form on our website (maillead.io) or any affiliated sites, you acknowledge and consent to the collection, processing, and storage of the personal data provided as set forth in this policy. By providing this consent, you also maintain the right to amend, request deletion, or erase your personal data according to the specified guideline

2. Collection of Personal Data

Personal data is gathered on our website by our company, which is registered under applicable data protection laws.

The types of data we collect include:

  • Personal Information: Your email address, first and last name, postal address, country, telephone number, IP addresses, and your domain name when you sign up for our services.

  • Account Information: Login credentials, purchase history, subscription details, and communication on our site.

  • Technical Information: Data related to your browsing activity (subject to your permission), device details, and IP address.

  • Payment Information: Payment processing is handled by Stripe, which collects information about the devices accessing their services for purposes including fraud prevention. For more information, refer to Stripe’s Privacy Policy.

Please note that sensitive personal data such as government identifiers or financial card numbers should not be submitted. Payment processing is carried out by trusted third-party providers, such as Stripe.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

  • To troubleshoot and enhance your experience on our website.

  • To personalize and improve our services, content, and advertising.

  • To analyze usage patterns and service history.

  • To inform you about our services and promotional offers, potentially including those of our partners.

These processing activities are based on legitimate interests to provide a secure and optimized service experience. Contractual performance obligations also serve as a basis for processing when it relates directly to services you have requested. We may process data for marketing materials or sending newsletters based on your consent or our legitimate interests. Data is also processed to comply with legal and regulatory obligations, such as preventing prohibited activities and ensuring adherence to our terms of use.

4. Newsletter and Direct Marketing Communications

Maillead.io offers newsletters and updates to users who opt-in to receive such communications. Subscribers can unsubscribe at any time by following the “unsubscribe” link in the footer of each email, allowing for easy management of preferences.

5. Analysis and Monitoring of Email Interactions

Maillead.io monitors and analyzes email interactions, including open rates, clicks on links, and email delivery success. This analysis helps us understand user engagement and refine our communication strategies to improve relevance and effectiveness.

6. Publication of Customer Testimonials

Maillead.io may include customer endorsements on our website or in marketing materials. Testimonials feature customer names and positions and are published with explicit consent. If a customer wishes to remove their testimonial, they can contact us at contact@maillead.io. We will promptly remove their testimonial and associated personal data upon request.

7. Disclosure of Personal Data to Third Parties

Personal data collected through our website is primarily used by Maillead.io to enhance service delivery. However, we may share this data with trusted partner companies who assist in providing these services. We do not sell or rent personal data to third parties for marketing purposes. Personal data may be shared with third parties only when necessary to fulfill a request, process transactions, or comply with legal requirements. We ensure that any third-party service providers maintain strict confidentiality and data protection terms.

8. Your Rights Regarding Data Protection

In compliance with the European General Data Protection Regulation (GDPR), you have several rights regarding the processing of your personal data:

  • Right to be informed: We ensure transparency regarding how we use your data.

  • Right of access: You can request access to your personal data at any time.

  • Right to rectification: You can correct any inaccurate or incomplete data.

  • Right to erasure (Right to be forgotten): You may request deletion of your data if it is no longer necessary for the purposes for which it was collected.

  • Right to restrict processing: You can block or suppress the use of your data under certain conditions.

  • Right to data portability: You can obtain and reuse your data for your own purposes across different services.

  • Right to object: You can object to data processing for direct marketing purposes.

These rights can be exercised by Mailing us at mailleadio@gmail.com

9. Data Storage and Security

9.1. Data Storage and Retention

We retain personal data as long as we have an ongoing legitimate business need (e.g., providing requested services or complying with legal, tax, or accounting requirements). Customer data will be retained for no longer than 2 years after the end of our contractual relationship. However, personal data related to accounting will be retained for no more than 10 years.

9.2. Data Deletion and Anonymization

When we no longer have a legitimate business need to process your data, we will delete or anonymize it. If deletion is not possible (e.g., due to data being stored in backup archives), we will securely store the data and isolate it from any further processing until it can be deleted.

Maillead.io implements industry-standard security measures to ensure the protection and integrity of your data. We store personal data on secure servers within the US. In the event of a data breach, we are committed to promptly informing affected individuals and taking necessary steps to mitigate potential harm. While we take all necessary precautions, no system can be completely secure from cyber-attacks. In case of a breach, we will work diligently to resolve the situation and assist you in mitigating any impacts.

10. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your device for future visits and can enhance your user experience by remembering preferences and settings.

Maillead.io uses cookies to enhance your experience, analyze site traffic, and personalize content and ads. You can manage cookie preferences through your browser settings. Essential cookies do not require consent, while non-essential cookies will be used only with your explicit consent.

Types of Cookies Used by Maillead.io:

  • Technical and Functional Cookies: Essential for the proper functioning of the website, such as saving form responses or preferences.

  • Advertising Cookies: Used for customizing advertisements and measuring the effectiveness of campaigns.

  • Analytical Cookies: Track website usage statistics, such as page views and user activity.

Managing Your Cookie Preferences:

  • Cookies Not Requiring Consent: These are critical for the website’s operation and do not require your consent.

  • Cookies Requiring Consent: Cookies like advertising, content personalization, and some analytical cookies require your explicit consent. You will be prompted to accept or decline them when you visit Maillead.io.

You can also manage cookie preferences directly through your browser settings.

11. Changes to Our Privacy Policy

Maillead.io reserves the right to amend this privacy policy at any time. Changes will be communicated via our website or email, providing you with sufficient notice to review the modifications before they become effective. We encourage you to review this policy periodically to stay informed about how we are protecting your data.